Roadside Protection

ROADSIDE PROTECTION

Roadside Protect, Inc. has designed a roadside assistance plan to reduce the impact of many of the inconveniences accompanying automobile ownership. This plan enhances members’ automobile experiences by assisting with issues regarding automobile maintenance or breakdown.

Roadside Assistance Services:

• Vehicle towing                                                            •      Vehicle fuel delivery

• Vehicle extrication                                                     •      Vehicle tire change

• Vehicle lock out                                                            •      Vehicle jump start

Emergency roadside services are provided by Roadside Protect, Inc.

Roadside Assistance Service Excludes:

1. Service if member is not with the disabled vehicle.  2. Transportation for the member to the vehicle for service or from the vehicle to another destination after service has been rendered.  3. Service will not be rendered in areas not regularly traveled, such as vacant lots, beaches, open fields, or other places which would be hazardous for service vehicles to reach.  4. Towing a vehicle off a boat dock or marina. 5. Delivery or repair of tires.  6. Installation or removal of snow tires and chains nor dismounting, repairing, or rotating tires.  7. Vehicle’s storage charges.  8. Cost of parts, installation, products, materials, impounding, and additional labor relating to towing.  9. Service of any kind on vehicles used for commercial purposes or using dealer tags (Note: All trucks in New York have commercial license plates whether they are used for business or private use.  If the truck is used for private use, we will dispatch.)  10. Service for taxicabs, tractors, boats, trailers, dune buggies, or vehicles used for competition, or stolen vehicles.  11. Service for unlicensed vehicles.  12. Service for vehicles with expired safety inspection sticker, license plate sticker, and/or emission sticker(s) where required by law.  13. Service for vehicles illegally parked or impounded.  14. Repeated service calls for a car in need of routine maintenance.  15. Service when a vehicle is snowbound.  We do not hoist, winch, or shovel vehicles from unplowed roads, snow banks, snowbound driveways, or curbside parking. 16. Accident towing or towing to/from an impound lot. 17. Service for vehicles that have been involved in an accident or have been vandalized.